PIB 37-202 5500sc, 961x sc Silica/Phosphate Instruments; Chemistry Now Shipping Without the Additional No-Charge Tubing/Cap Assemblies

Document ID

Document ID PIB76

Version

Version 1.0

Status

Status Published

Published Date

Published Date 14/06/2018
Title
PIB 37-202 5500sc, 961x sc Silica/Phosphate Instruments; Chemistry Now Shipping Without the Additional No-Charge Tubing/Cap Assemblies
Summary
PIB 37-202 5500sc, 961x sc Silica/Phosphate Instruments; Chemistry Now Shipping Without the Additional No-Charge Tubing/Cap Assemblies; Global; Hach Process
PIB Type
Product Change/Update/Other
Level One: Customers Distributors Internal

-INTRODUCTION:

In 2017, with the transition to the new reagent bottles for the 5500sc, 961x sc Silica/Phosphate Instruments, Hach Company was shipping tubing/cap assemblies, at no charge, with all chemistries to ensure instrument uptime during this bottle change over.  As of February 19, 2018, all new orders placed will come without these , no charge, replacement tubing/cap assemblies.

-KEY MESSAGES/SUMMARY:

  • Additional tubing/cap assemblies shipping with 5500sc, 961x sc Silica/Phosphate chemistries have now been removed from future purchase orders.
  • Note, during normal instruments operation, the tubing/cap assemblies are replaced annually as a part of the yearly maintenance.
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