When transferring files from the 2100Q they are corrupted and cannot be opened is there a way to resolve this issue?

Document ID

Document ID TE950

Version

Version 2.0

Status

Status Published

Published Date

Published Date 27/05/2017
Question
When transferring files from the 2100Q they are corrupted and cannot be opened is there a way to resolve this issue?
Summary
Clear the data and then try exporting (you will lose all instrument data when you clear the data).
Answer
Try to clear the data on the instrument and then try to export the data again. Keep in mind that doing this will clear all data on instrument.