What should be done if the CL17 analyser has red warning light on but no warnings are listed in the recall warnings menu?

Document ID

Document ID TE6614

Published Date

Published Date 21/01/2019
Question
What should be done if the CL17 analyser has red warning light on but no warnings are listed in the recall warnings menu?
Summary
Warning light on but no warnings listed in the Recall Warning menu of CL17 analyser.
Answer
If a sensor warning (or red warning light) shows on the analyser but nothing shows up under Menu > Alarms > Recall Warnings, then go into the Setup Menu and check to see if the keyboard is locked.If you go to Menu> Setup>Keyboard Lockout, make sure that this is set to OFF and press Enter.  Once this is off, you will be able to go back to Recall Warnings and see the specific warning.