Lachat Omnion is giving an invalid password error and will not start a run. How can this be resolved?

Document ID

Document ID TE6223

Version

Version 2.0

Status

Status Published

Published Date

Published Date 27/05/2017
Question
Lachat Omnion is giving an invalid password error and will not start a run. How can this be resolved?
Summary
Resolving Omnion invalid password error.
Answer
The invalid password error occurs when a sub program (which interfaces with hardware components) and the main Omnion program become disconnected. There is a "handshake protocol" between the two programs and if it gets broken Omnion will display the invalid password error. Rebooting the computer forces both programs to shut down completely so that they will reconnect properly when reopened.