Why does the meter read "Meter not configured"?

Document ID

Document ID TE568

Published Date

Published Date 27/05/2017
Question
Why does the meter read "Meter not configured"?
Summary
HQd meter displays "meter not configured
Answer
This means there is some software error that has occurred. Back up the data log, then perform a software update. If this does not work, the meter will need to be sent to Hach Service for repair.