Why does the error "Reagent pressure low" show up after replacing the reagents on the 5500sc / 961x sc?

Document ID

Document ID TE4223

Published Date

Published Date 05/06/2017
Question
Why does the error "Reagent pressure low" show up after replacing the reagents on the 5500sc / 961x sc?
Summary
Reagent pressure low 5500sc 9610sc 9611sc
Answer
Check the reagent 3 bottle.   If any powder remains on the lip of the bottle under the seal, it will allow an air leak.  Additionally, check the thread of the bottle because if it is cracked it can cause this issue. If this is the case, the recommendation is to replace the reagent bottle.