Why is there no 12VDC on pin 1 on the auxillary port in my AS950 sampler?

Document ID

Document ID TE2091

Published Date

Published Date 27/05/2017
Question
Why is there no 12VDC on pin 1 on the auxillary port in my AS950 sampler?
Summary
AS950 auxiliary port pin1 details
Answer
There is a firmware update that is required to activate the power to pin 1 on the auxillary port. This firmware update is available through the latest FSDATA file on Hach.com. Connect the sampler to your computer using a USB-A to USB-A cable and update the firmware on the sampler