I haveto press and hold the power button for 20 seconds to get his SL1000 to power on. This is happening every few days. Is this normal?

Document ID

Document ID TE1705

Version

Version 2.0

Status

Status Published

Published Date

Published Date 27/05/2017
Question
I haveto press and hold the power button for 20 seconds to get his SL1000 to power on. This is happening every few days. Is this normal?
Summary
PPA pressing and holding the power button.
Answer
The only timeyou should have to hold the power button for a forced restart is if the unit freezes up or something else happens causing the unit to malfunction. This should not be a daily requirement. If you are experiencing this issue frequently please contact Hach Technical Support.